Department Directors

Rosalind Artis
Director of Residential Services, West Region
Since 2008, she has served at QSAC as a Director of Residential Services. Currently, Rosalind oversees residential services for the west region.

Lou Costa
Director of Information Technology
Lou Costa currently serves as the Director of Information Technology at QSAC. He is a Microsoft Certified Systems Engineer and Certified Data Protection Specialist.

Kristen DuMoulin, PhD, BCBA, LBA, SAS
Director of Clinical Services, Children's Programs
Dr. DuMoulin joined QSAC in 2002 and is currently the Director of Children's Clinical Services. She is a Board Certified Behavior Analyst.

Yakov Griman
Director of Facilities
Yakov Grinman is the Director of Facilities and has more than 25 years of growing managerial responsibility in facilities management in health care and rehabilitation settings.

Cynthia Martinez, MSEd, MS, BCBA, LBA, SBL
Director of the Whitestone Day School
Cynthia Martinez serves as the Day School Director at our Whitestone location. Initially, Cynthia started as a service coordinator with QSAC in 2006. She is a Board Certified Behavior Analyst.

Anthony Pavlacka, M.A., BCBA, LBA
Director of Clinical Services, Residential
Anthony joined the QSAC team in July 2020 as the Director of Clinical Services for all residential programs. He is a Board Certified Behavior Analyst.

Susan M. Silvestri, PhD, BCBA-D, SAS, LBA
Director of Bronx Schools
Dr. Silvestri joined QSAC in August of 2016 to serve as the Director of our new school in the Bronx. She is a Board Certified Behavior Analyst.

Lauren Zompanis, MA
Director of Day Habilitation Programs
Lauren serves as the Director of Day Habilitation Programs at QSAC.

Timothy Burke, MPA
Director of Administration
Timothy Burke joined QSAC in early 1996 as Administrative Assistant to the Executive Director and currently serves as the Director of Administration.

Dita DeSena, MSEd, BCBA
Director of After School Programs
Dita DeSena has been with QSAC over 14 years and currently serves as the Director of After School Programs. She is a Board Certified Behavior Analyst.

Yelena Dzhavarova, CPA
Controller
Yelena Dzhavarova serves as the Controller at QSAC. She is a licensed Certified Public Accountant.

Susan Lichtman, PHR
Director of Human Resources
Susan joined QSAC in 2014 as the Assistant Director of Human Resources. She was named the Director of Human Resources in 2022.

Karen Motter, RN
Director of Nursing
Karen Motter is a Registered Nurse and serves as QSAC's Director of Nursing. She has worked in long-term care in various areas for the past 20 years.

Asunta Poonai, MA
Director of Residential Services, Central Region
Asunta Poonai began her career in 1995 serving individuals with Intellectual disabilities. Currently she serves as the Director of Residential for the Central Region.

Joe Traegler, MSEd, SBL
Director of Preschool
Joe currently serves as the Director of the Preschool and Early Childhood Center at QSAC. Joe began working at QSAC’s Preschool as a teacher in 2002.

Rocio Chavez, MA, MSEd., BCBA, LBA
Clinical Director of After School Programs
Rocio E. Chavez joined the QSAC in 2007 and is currently the Director of After School and After Day Programs. She is a Board Certified Behavior Analyst.

Vashon Dorsey
Director of Day Habilitation Programs
Vashon Dorsey joined QSAC in 1995 as a Habilitation Specialist for the After School program. Currently, he serves as Director of Day Habilitation programs.

Scott Graham
Director of Special Projects
Scott Graham started his career at QSAC as Assistant Director of Human Resources. Currently, he serves as the Director of Special Projects.

Scott Maldonado
Director of Quality Assurance
Scott Maldonado began his career in 1997 working in QSAC’s first group home. Scott serves as the Director of Quality Assurance.

Brian Owens, MA
Director of Residential Services, East Region
Brian Owens currently serves as the Director of Residential Services for the East Region at QSAC.

Cynthia Reeves
Director of Family Services
Cynthia Reeves serves as the Director of Family Services. Previously, she served as the Assistant Director of Family Services.

Oleg Urman, MA
Director of Payroll
As the Director of Payroll, Oleg and his team oversee all aspects of payroll administration. He has been with QSAC for over 13 years, starting as Internal Auditor in 2008 with the payroll team.