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Information for Parents

This section of our website provides important information for parents and families. Please be sure to check back often for important updates. To learn more about any of the updates listed below, simply click on the title and it will take you to a full description. You can also sign-up for our monthly Parent Newsletter by clicking here.

Learn More About Managed Care

The system of support for people with developmental disabilities has evolved over the years from an institution-based system to a community-based support system based on meeting the needs of each person. This evolution was brought about by the people that we support, their family members, providers and our staff all working together. 

Managed care is the next step in this important evolution, strengthening the coordination of each person’s supports, ensuring quality and challenging providers to deliver outcomes by helping people achieve their goals. 

The Office for People With Developmental Disabilities held public forums across the state to discuss the evolution to managed care. Learn more about managed care and/or watch a recording of one of these forums here.

Video Recording of the April 17th Meeting Regarding the Transition from Medicaid Service Coordination to Care Coordination

Below is a recording of the parent meeting that took place on Tuesday, April 17th regarding the transition from Medicaid Service Coordination to Care Coordination. Click here to download the PowerPoint presentation from last night's meeting.

If you have questions regarding the video or the transition to Care Coordination, please contact Claire LaPlaca at claplaca@qsac.com or (718) 728-8476 x1227 or Nadeera Kumandan at nkumandan@qsac.com or (718) 728-8476 x1216.

OPWDD Releases FAQ and Brochure Regarding Transition from MSC to CCO/HHs

The enrollment form for Care Coordination/Health Homes (CCO/HHs) has not yet been released by the NYS Office of People with Developmental Disabilities (OPWDD). OPWDD has released a brochure and frequently asked questions guide for families and individuals. Here are the links to access the resources that OPWDD has prepared: 

Brochure regarding the transition from MSC to CCO/HHs 
FAQ regarding the transition from MSC to CCO/HHs 

In addition to these resources, please continue to follow the Information for Parents section on QSAC's website, which is updated regularly with important materials regarding the transition. Included on our website is a recording of the March 27th presentation made by Jay Nagy of the Advance Care Alliance of NY (ACANY) regarding the transition.

Important Updates Regarding the Transition from Medicaid Service Coordination to Care Coordination

QSAC's CEO, Lisa Veglia, has prepared an update regarding upcoming changes in Medicaid Service Coordination (MSC) for people with I/DD in New York State (NYS) and QSAC’s role in the process. Click here to read the full update and be sure to follow this page for future news and updates.

We are hosting two upcoming parent meetings regarding the transition from Medicaid Service Coordination (MSC) to Care Coordination Organizations (CCO).

ACTION ALERT: Call and Email Your State Legislators Today and Download Our New Resource—"A Parent's Guide to Advocacy"

AdvocacyGuideImage.pngAs a parent, there are many ways for you to advocate for your child with autism and the programs that make a difference in his/her life. Here are a few easy ways to communicate with your elected officials:

  • Call their offices
  • Write letters and send emails
  • Interact on social media
  • Attend community events


We have created a special guide called "A Parent's Guide to Advocacy" that provides a suggested script/message for phone calls and emails as well as a directory of elected officials by borough. We encourage you to contact your elected officials to ask them to support additional funding for school-age and adult services.